Shipping & Returns

Worldwide Shipping

Product availability advertised on www.badgerracing.com.au is pending supplier or stock. From time to time we may not stock a particular item, in which case, it will need to be ordered from an importer to fulfil your order. This can take around 1-5 business days from date of order (with the exception of special order items). Should an item need to be backordered from an importer, we will, of course, notify you via email or phone of the expected delivery time frame. These time frames are subject to change, but we will endeavour to keep you as updated as possible about your order. If you would like to confirm the availability of an item before placing your order or visiting our stores, you can send us an email via our Contact Us page.
We will ship any order over $100 free, anywhere in Australia! Flat rate standard shipping is optional as well as Express delivery via Australian Postal Service for domestic orders, all international orders will be processed through DHL Express, and require signature on delivery unless instructions are given otherwise. Items classed as dangerous goods (oil, aerosols, etc.), and bulky, heavy items (tyres, stands, gearbags, etc.) are shipped via road freight. Delivery times for these items can vary depending on your location, so feel free to contact us if you would like an estimate. All pricing is based on the Australian Forex Rates.

Privacy Policy

Badger Racing treat your privacy seriously and make every possible effort to ensure the details you share with us are kept secure and safe. When purchasing from Badger Racing your connection to www.badgerracing.com.au is encrypted with the latest 256-bit encryption technology. Your details are then stored on our bulletproof servers where they are accessible only by authorised Badger Racing staff. Badger Racing is the sole owner of the information collected on this site.

We will not rent, share or sell the information to any third party in any way. We request information from you through various forms when you enquire about a product or make a purchase. In order to complete an order you must provide your contact details (name, billing and shipping addresses) and payment information. This information is used for shipping and billing purposes only. If you have any questions regarding our policy, please send an email to info@badgerracing.com.au.

Terms & Conditions

If you happen to order the wrong size, colour, or you have just simply changed your mind about a product, we will happily exchange your item within 30 days of delivery if the item is not worn or damaged, and all original tags and packaging are still intact. Please ensure any packaged items are returned with the packaging in its original condition (i.e. do not stick return labels or sticky tape to boxes, please wrap them or put them in a satchel to avoid damage).

You can submit a Return Request by logging into your account, heading to the *My Account* link and viewing the order in *Complete Orders*, then by clicking the *Return Item(s)* button. Once the request has been authorised by a member of our team, you can pack up your return and send it back, easy! Items should be returned with a copy of the purchase receipt and a copy of your Return Request (or a note detailing the refund or exchange if you have contacted us by phone).Should you wish to exchange or refund a product outside of the 30 day period, we are inclined to charge a re-stocking fee on some products.

This fee is determined on a case by case basis. Once your return has been received and processed, you will be notified by email. If a return is a result of our error (i.e. received incorrect or defective item), we will happily pay the return shipping costs. Please also ensure that original packaging and tags are still intact. Badger Racing recommends that you return your items by registered post, and that your pack your return securely. Badger Racing does not accept responsibility for parcels that go missing in transit when being returned to us.

Please allow 7 to 14 business days for us to receive, process and ship your exchange. Please allow 7 to 14 business days for us to receive and process your refund, and for funds to be returned to your account by your financial institution.(Time periods for items being returned to us can vary depending on your location, and shipping method you choose. Please allow us extra time to process your refund/exchange in this case).